Update from Oliver: I downloaded the Malwarebytes Support Tool and it got rid of Malwarebytes as promised. Therefore, I recommend that you run a thorough scan with Microsoft Defender (or a third-party antivirus app if you have installed one) and then use a couple of the tools mentioned on this page to run supplemental scans. Important: Difficulty removing these types of security apps can sometimes be the result of malware that has slipped through the cracks and made it onto your system. Just click Download and follow the instructions. Open the Run dialog box by pressing Win + R keys together, then type cmd in the Run dialog box and pressing Enter. This page on the Malwarebytes website has the download link for the removal tool along with simple instructions for using it. You can also make use of CMD to recover 0 byte files if your important files suddenly start showing a file size of 0 byte. It’s called the Malwarebytes Support Tool. Luckily, Malwarebytes Support provides a handy tool you can use to force the removal of all traces of the Malwarebytes software from your computer. It appears that you are one of the unlucky few.Īs far as the error you receive when you try to remove Malwarebytes is concerned, I’ve received the same error a few times in the past on various computers. I too have been using Malwarebytes for years with no issues, but I’ve heard similar accounts of it not working correctly on a small number of Windows 10 machines.
6 Solutions to Delete a File or Folder That Cant Be Deleted in Windows 10.
It doesn't affect performance (as far as I know), but is just annoying that they are there at all. Use Command Prompt The fourth thing you can try to recover 0 byte files in.
Rick’s answer: I’m sorry you’re having this problem, Oliver. How to delete zero byte files I have several files on my desktop that are greyed-out that I can't delete in any of the normal techniques. The problem is when I try to uninstall it I get an error saying it wasn’t successfully uninstalled.Ĭan you tell me what I need to do in order to completely remove Malwarebytes from my PC? I did some research and found out that Malwarebytes apparently doesn’t play well with certain computers running Windows 10, so I’d like to just remove it from my hard drive. I know it’s Malwarebytes that’s causing the freeze-ups because when I use Autoruns to prevent it from loading automatically with Windows the problem goes away. Question from Oliver: I’ve been using Malwarebytes for several years with good results but it recently started causing my computer (Lenovo laptop with Windows 10) to freeze up.